Jim focuses on how social-sector organizations understand and improve their results over time. An early career managing small businesses led to working in the social-sector and Harvard University where he held a series of leadership roles in finance, institutional research, and systems change and academic leadership, culminating in his leadership at the Harvard Graduate School of Education where he served as Associate Dean for Degree Programs. Before joining 4QP, he was an Associate Professor for eight years at Wits University in Johannesburg, South Africa. He has worked with foundations and nonprofits in the US, Madagascar and South Africa on strategy, measurement and creating vision driven results. He received his Ed.D. from Harvard in 2003 and has authored chapters on collaboration, measurement, quantitative methods, strategy and using technology in schools.